Privacy & Cookies
Data protection is of a particularly high priority for the management of Zio Tours. The use of theInternet pages of Zio Tours is possible without any indication of personal ata; however, if adata subject wants to use special enterprise services via our website, processing of personaldata could become necessary. If the processing of personal data is necessary and there is nostatutory basis for such processing, we generally obtain consent from the data subject.
The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation(GDPR), and in accordance with the country-specific data protection regulations applicable to Zio Tours. By means of this data protection declaration, our enterprise would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and
process. Furthermore, data subjects are informed, by means of this data protection declaration,
of the rights to which they are entitled.
As the controller, Zio Tours has implemented numerous technical and organizational measures
to ensure the most complete protection of personal data processed through this website.
However, Internet-based data transmissions may in principle have security gaps, so absolute
protection may not be guaranteed. For this reason, every data subject is free to transfer
personal data to us via alternative means, e.g. by telephone.
Definitions
The data protection declaration of ZIo Tours is based on the terms used by the European
legislator for the adoption of the General Data Protection Regulation (GDPR). Our data
protection declaration should be legible and understandable for the general public, as well as
our customers and business partners. To ensure this, we would like to first explain the
terminology used.
In this data protection declaration, we use, inter alia, the following terms:
a) Personal data
Personal data means any information relating to an identified or identifiable natural person
(“data subject”). An identifiable natural person is one who can be identified, directly or indirectly,
in particular by reference to an identifier such as a name, an identification number, location data,
an online identifier or to one or more factors specific to the physical, physiological, genetic,
mental, economic, cultural or social identity of that natural person.
b) Data subject
Data subject is any identified or identifiable natural person, whose personal data is processed
by the controller responsible for the processing.
c) Processing
Processing is any operation or set of operations which is performed on personal data or on sets
of personal data, whether or not by automated means, such as collection, recording,
organization, structuring, storage, adaptation or alteration, retrieval, consultation, use,
disclosure by transmission, dissemination or otherwise making available, alignment or
combination, restriction, erasure or destruction.
d) Restriction of processing
Restriction of processing is the marking of stored personal data with the aim of limiting their
processing in the future.
e) Profiling
Profiling means any form of automated processing of personal data consisting of the use of
personal data to evaluate certain personal aspects relating to a natural person, in particular to
analyze or predict aspects concerning that natural person’s performance at work, economic
situation, health, personal preferences, interests, reliability, behavior, location or movements.
f) Pseudonymisation
Pseudonymisation is the processing of personal data in such a manner that the personal data
can no longer be attributed to a specific data subject without the use of additional information,
provided that such additional information is kept separately and is subject to technical and
organisational measures to ensure that the personal data are not attributed to an identified or
identifiable natural person.
g) Controller or controller responsible for the processing
Controller or controller responsible for the processing is the natural or legal person, public
authority, agency or other body which, alone or jointly with others, determines the purposes and
means of the processing of personal data; where the purposes and means of such processing
are determined by Union or Member State law, the controller or the specific criteria for its
nomination may be provided for by Union or Member State law.
h) Processor
Processor is a natural or legal person, public authority, agency or other body which processes
personal data on behalf of the controller.
i) Recipient
Recipient is a natural or legal person, public authority, agency or another body, to which the
personal data are disclosed, whether a third party or not. However, public authorities which may
receive personal data in the framework of a particular inquiry in accordance with Union or
Member State law shall not be regarded as recipients; the processing of those data by those
public authorities shall be in compliance with the applicable data protection rules according to
the purposes of the processing.
j) Third party
Third party is a natural or legal person, public authority, agency or body other than the data
subject, controller, processor and persons who, under the direct authority of the controller or
processor, are authorised to process personal data.
k) Consent
Consent of the data subject is any freely given, specific, informed and unambiguous indication
of the data subject’s wishes by which he or she, by a statement or by clear affirmative action,
signifies agreement to the processing of personal data relating to him or her.
2. Name and Address of the controller
Controller for the purposes of the General Data Protection Regulation (GDPR), other data
protection laws applicable in Member states of the European Union and other provisions related
to data protection is:
Zio Tours
Amedeo cancelli 69, Post code 00177, Rome Italy
Zio Tours
Cookies
The Internet pages of Zio tours use cookies. Cookies are text files that are stored in a computer
system via an Internet browser.
Many Internet sites and servers use cookies. Many cookies contain a so-called cookie ID. A
cookie ID is a unique identifier of the cookie. It consists of a character string through which
Internet pages and servers can be assigned to the specific Internet browser in which the cookie
was stored. This allows visited Internet sites and servers to differentiate the individual browser
of the data subject from other Internet browsers that contain other cookies. A specific Internet
browser can be recognized and identified using the unique cookie ID.
Through the use of cookies, Zio Tours can provide the users of this website with more
user-friendly services that would not be possible without the cookie setting.
By means of a cookie, the information and offers on our website can be optimized with the user
in mind. Cookies allow us, as previously mentioned, to recognize our website users. The
purpose of this recognition is to make it easier for users to utilize our website. The website user
that uses cookies, e.g. does not have to enter access data each time the website is accessed,
because this is taken over by the website, and the cookie is thus stored on the user’s computer
system. Another example is the cookie of a shopping cart in an online shop. The online store
remembers the articles that a customer has placed in the virtual shopping cart via a cookie.
The data subject may, at any time, prevent the setting of cookies through our website by means
of a corresponding setting of the Internet browser used, and may thus permanently deny the
setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet
browser or other software programs. This is possible in all popular Internet browsers. If the data
subject deactivates the setting of cookies in the Internet browser used, not all functions of our
website may be entirely usable.
Collection of general data and information
The website of City Lights Tours collects a series of general data and information when a data
subject or automated system calls up the website. This general data and information are stored
in the server log files. Collected may be (1) the browser types and versions used, (2) the
operating system used by the accessing system, (3) the website from which an accessing
system reaches our website (so-called referrers), (4) the sub-websites, (5) the date and time of
access to the Internet site, (6) an Internet protocol address (IP address), (7) the Internet service
provider of the accessing system, and (8) any other similar data and information that may be
used in the event of attacks on our information technology systems.
When using these general data and information, Zio Tours does not draw any conclusions
about the data subject. Rather, this information is needed to (1) deliver the content of our
website correctly, (2) optimize the content of our website as well as its advertisement, (3) ensure
the long-term viability of our information technology systems and website technology, and (4)
provide law enforcement authorities with the information necessary for criminal prosecution in
case of a cyber-attack. Therefore, Zios Tours analyzes anonymously collected data and
information statistically, with the aim of increasing the data protection and data security of our
enterprise, and to ensure an optimal level of protection for the personal data we process. The
anonymous data of the server log files are stored separately from all personal data provided by
a data subject.
Registration on our website
The data subject has the possibility to register on the website of the controller with the indication
of personal data. Which personal data are transmitted to the controller is determined by the
respective input mask used for the registration. The personal data entered by the data subject
are collected and stored exclusively for internal use by the controller, and for his own purposes.
The controller may request transfer to one or more processors (e.g. a parcel service) that also
uses personal data for an internal purpose which is attributable to the controller.
By registering on the website of the controller, the IP address—assigned by the Internet service
provider (ISP) and used by the data subject—date, and time of the registration are also stored.
The storage of this data takes place against the background that this is the only way to prevent
the misuse of our services, and, if necessary, to make it possible to investigate committed
offenses. Insofar, the storage of this data is necessary to secure the controller. This data is not
passed on to third parties unless there is a statutory obligation to pass on the data, or if the
transfer serves the aim of criminal prosecution.
The registration of the data subject, with the voluntary indication of personal data, is intended to
enable the controller to offer the data subject contents or services that may only be offered to
registered users due to the nature of the matter in question. Registered persons are free to
change the personal data specified during the registration at any time, or to have them
completely deleted from the data stock of the controller.
The data controller shall, at any time, provide information upon request to each data subject as
to what personal data are stored about the data subject. In addition, the data controller shall
correct or erase personal data at the request or indication of the data subject, insofar as there
are no statutory storage obligations. The entirety of the controller’s employees are available to
the data subject in this respect as contact persons.
Subscription to our newsletters
On the website of Zio Tours, users are given the opportunity to subscribe to our enterprise’s
newsletter. The input mask used for this purpose determines what personal data are
transmitted, as well as when the newsletter is ordered from the controller.
ZIo Tours informs its customers and business partners regularly by means of a newsletter
about enterprise offers. The enterprise’s newsletter may only be received by the data subject if
(1) the data subject has a valid e-mail address and (2) the data subject registers for the
newsletter shipping. A confirmation e-mail will be sent to the e-mail address registered by a data
subject for the first time for newsletter shipping, for legal reasons, in the double-opt-in
procedure. This confirmation e-mail is used to prove whether the owner of the e-mail address as
the data subject is authorized to receive the newsletter.
During the registration for the newsletter, we also store the IP address of the computer system
assigned by the Internet service provider (ISP) and used by the data subject at the time of the
registration, as well as the date and time of the registration. The collection of this data is
necessary in order to understand the (possible) misuse of the e-mail address of a data subject
at a later date, and it therefore serves the aim of the legal protection of the controller.
The personal data collected as part of a registration for the newsletter will only be used to send
our newsletter. In addition, subscribers to the newsletter may be informed by e-mail, as long as
this is necessary for the operation of the newsletter service or a registration in question, as this
could be the case in the event of modifications to the newsletter offer, or in the event of a
change in technical circumstances. There will be no transfer of personal data collected by the
newsletter service to third parties. The subscription to our newsletter may be terminated by the
data subject at any time. The consent to the storage of personal data, which the data subject
has given for shipping the newsletter, may be revoked at any time. For the purpose of
revocation of consent, a corresponding link is found in each newsletter. It is also possible to
unsubscribe from the newsletter at any time directly on the website of the controller, or to
communicate this to the controller in a different way.
Newsletter-Tracking
The newsletter of Zio Tours contains so-called tracking pixels. A tracking pixel is a miniature
graphic embedded in such e-mails, which are sent in HTML format to enable log file recording
and analysis. This allows a statistical analysis of the success or failure of online marketing
campaigns. Based on the embedded tracking pixel, ZIo Tours may see if and when an e-mail
was opened by a data subject, and which links in the e-mail were called up by data subjects.
Such personal data collected in the tracking pixels contained in the newsletters are stored and
analyzed by the controller in order to optimize the shipping of the newsletter, as well as to adapt
the content of future newsletters even better to the interests of the data subject. These personal
data will not be passed on to third parties. Data subjects are at any time entitled to revoke the
respective separate declaration of consent issued by means of the double-opt-in procedure.
After a revocation, these personal data will be deleted by the controller. ZIo Tours automatically
regards a withdrawal from the receipt of the newsletter as a revocation.
Contact possibility via the website
The website of ZIo Tours contains information that enables a quick electronic contact to our
enterprise, as well as direct communication with us, which also includes a general address of
the so-called electronic mail (e-mail address). If a data subject contacts the controller by e-mail
or via a contact form, the personal data transmitted by the data subject are automatically stored.
Such personal data transmitted on a voluntary basis by a data subject to the data controller are
stored for the purpose of processing or contacting the data subject. There is no transfer of this
personal data to third parties.
Routine erasure and blocking of personal data
The data controller shall process and store the personal data of the data subject only for the
period necessary to achieve the purpose of storage, or as far as this is granted by the European
legislator or other legislators in laws or regulations to which the controller is subject to.
If the storage purpose is not applicable, or if a storage period prescribed by the European
legislator or another competent legislator expires, the personal data are routinely blocked or
erased in accordance with legal requirements.
Rights of the data subject
a) Right of confirmation
Each data subject shall have the right granted by the European legislator to obtain from the
controller the confirmation as to whether or not personal data concerning him or her are being
processed. If a data subject wishes to avail himself of this right of confirmation, he or she may,
at any time, the controller.
b) Right of access
Each data subject shall have the right granted by the European legislator to obtain from the
controller free information about his or her personal data stored at any time and a copy of this
information. Furthermore, the European directives and regulations grant the data subject access
to the following information:
the purposes of the processing;
the categories of personal data concerned;
the recipients or categories of recipients to whom the personal data have been or will be
disclosed, in particular recipients in third countries or international organizations;
where possible, the envisaged period for which the personal data will be stored, or, if not
possible, the criteria used to determine that period;
the existence of the right to request from the controller rectification or erasure of
personal data, or restriction of processing of personal data concerning the data subject,
or to object to such processing;
the existence of the right to lodge a complaint with a supervisory authority;
where the personal data are not collected from the data subject, any available
information as to their source;
the existence of automated decision-making, including profiling, referred to in Article
22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the
logic involved, as well as the significance and envisaged consequences of such
processing for the data subject.
Furthermore, the data subject shall have a right to obtain information as to whether personal
data are transferred to a third country or to an international organization. Where this is the case,
the data subject shall have the right to be informed of the appropriate safeguards relating to the
transfer.
If a data subject wishes to avail himself of this right of access, he or she may, at any time,
contact the controller.
c) Right to rectification
Each data subject shall have the right granted by the European legislator to obtain from the
controller without undue delay the rectification of inaccurate personal data concerning him or
her. Taking into account the purposes of the processing, the data subject shall have the right to
have incomplete personal data completed, including by means of providing a supplementary
statement.
If a data subject wishes to exercise this right to rectification, he or she may, at any time, contact
the controller.
d) Right to erasure (Right to be forgotten)
Each data subject shall have the right granted by the European legislator to obtain from the
controller the erasure of personal data concerning him or her without undue delay, and the
controller shall have the obligation to erase personal data without undue delay where one of the
following grounds applies, as long as the processing is not necessary:
The personal data are no longer necessary in relation to the purposes for which they
were collected or otherwise processed.
The data subject withdraws consent to which the processing is based according to point
(a) of Article 6(1) of the GDPR, or point (a) of Article 9(2) of the GDPR, and where there
is no other legal ground for the processing.
The data subject objects to the processing pursuant to Article 21(1) of the GDPR and
there are no overriding legitimate grounds for the processing, or the data subject objects
to the processing pursuant to Article 21(2) of the GDPR.
The personal data have been unlawfully processed.
The personal data must be erased for compliance with a legal obligation in Union or
Member State law to which the controller is subject.
The personal data have been collected in relation to the offer of information society
services referred to in Article 8(1) of the GDPR.
If one of the aforementioned reasons applies, and a data subject wishes to request the erasure
of personal data stored by Zio Tours, he or she may, at any time, contact the controller. An
employee of ZIo Tours shall promptly ensure that the erasure request is complied with
immediately.
Where the controller has made personal data public and is obliged pursuant to Article 17(1) to
erase the personal data, the controller, taking account of available technology and the cost of
implementation, shall take reasonable steps, including technical measures, to inform other
controllers processing the personal data that the data subject has requested the erasure by
such controllers of any links to, or copy or replication of, those personal data, as far as
processing is not required. An employee of ZIo Tours will arrange the necessary measures in
individual cases.
e) Right of restriction of processing
Each data subject shall have the right granted by the European legislator to obtain from the
controller restriction of processing where one of the following applies:
The accuracy of the personal data is contested by the data subject, for a period enabling
the controller to verify the accuracy of the personal data.
The processing is unlawful and the data subject opposes the erasure of the personal
data and requests instead the restriction of their use instead.
The controller no longer needs the personal data for the purposes of the processing, but
they are required by the data subject for the establishment, exercise or defence of legal
claims.
The data subject has objected to processing pursuant to Article 21(1) of the GDPR
pending the verification of whether the legitimate grounds of the controller override those
of the data subject.
If one of the aforementioned conditions is met, and a data subject wishes to request the
restriction of the processing of personal data stored by ZIo Tours, he or she may at any time
contact the controller. An employee of ZIo Tours will arrange the restriction of the processing.
f) Right to data portability
Each data subject shall have the right granted by the European legislator, to receive the
personal data concerning him or her, which was provided to a controller, in a structured,
commonly used and machine-readable format. He or she shall have the right to transmit those
data to another controller without hindrance from the controller to which the personal data have
been provided, as long as the processing is based on consent pursuant to point (a) of Article
6(1) of the GDPR or point (a) of Article 9(2) of the GDPR, or on a contract pursuant to point (b)
of Article 6(1) of the GDPR, and the processing is carried out by automated means, as long as
the processing is not necessary for the performance of a task carried out in the public interest or
in the exercise of official authority vested in the controller.
Furthermore, in exercising his or her right to data portability pursuant to Article 20(1) of the
GDPR, the data subject shall have the right to have personal data transmitted directly from one
controller to another, where technically feasible and when doing so does not adversely affect the
rights and freedoms of others.
In order to assert the right to data portability, the data subject may at any time contact ZIo
Tours.
g) Right to object
Each data subject shall have the right granted by the European legislator to object, on grounds
relating to his or her particular situation, at any time, to processing of personal data concerning
him or her, which is based on point (e) or (f) of Article 6(1) of the GDPR. This also applies to
profiling based on these provisions.
City Lights Tours shall no longer process the personal data in the event of the objection,
unless we can demonstrate compelling legitimate grounds for the processing which override the
interests, rights and freedoms of the data subject, or for the establishment, exercise or defence
of legal claims.
If ZIo Tours processes personal data for direct marketing purposes, the data subject shall have
the right to object at any time to processing of personal data concerning him or her for such
marketing. This applies to profiling to the extent that it is related to such direct marketing. If the
data subject objects to Zio Tours to the processing for direct marketing purposes, Zio Tours will
no longer process the personal data for these purposes.
In addition, the data subject has the right, on grounds relating to his or her particular situation, to
object to processing of personal data concerning him or her by Zio Tours for scientific or
historical research purposes, or for statistical purposes pursuant to Article 89(1) of the GDPR,
unless the processing is necessary for the performance of a task carried out for reasons of
public interest.
In order to exercise the right to object, the data subject may contact Zio Tours. In addition, the
data subject is free in the context of the use of information society services, and notwithstanding
Directive 2002/58/EC, to use his or her right to object by automated means using technical
specifications.
h) Automated individual decision-making, including profiling
Each data subject shall have the right granted by the European legislator not to be subject to a
decision based solely on automated processing, including profiling, which produces legal effects
concerning him or her, or similarly significantly affects him or her, as long as the decision (1) is
not is necessary for entering into, or the performance of, a contract between the data subject
and a data controller, or (2) is not authorised by Union or Member State law to which the
controller is subject and which also lays down suitable measures to safeguard the data subject’s
rights and freedoms and legitimate interests, or (3) is not based on the data subject’s explicit
consent.
If the decision (1) is necessary for entering into, or the performance of, a contract between the
data subject and a data controller, or (2) it is based on the data subject’s explicit consent, Zio
Tours shall implement suitable measures to safeguard the data subject’s rights and freedoms
and legitimate interests, at least the right to obtain human intervention on the part of the
controller, to express his or her point of view and contest the decision.
If the data subject wishes to exercise the rights concerning automated individual
decision-making, he or she may, at any time, contact Zio Tours.
i) Right to withdraw data protection consent
Each data subject shall have the right granted by the European legislator to withdraw his or her
consent to processing of his or her personal data at any time.
If the data subject wishes to exercise the right to withdraw the consent, he or she may, at any
time, contact ZIo Tours.
Data protection provisions about the application and use of Facebook
On this website, the controller has integrated components of the enterprise Facebook.
Facebook is a social network.
A social network is a place for social meetings on the Internet, an online community, which
usually allows users to communicate with each other and interact in a virtual space. A social
network may serve as a platform for the exchange of opinions and experiences, or enable the
Internet community to provide personal or business-related information. Facebook allows social
network users to include the creation of private profiles, upload photos, and network through
friend requests.
With each call-up to one of the individual pages of this Internet website, which is operated by
the controller and into which a Facebook component (Facebook plug-ins) was integrated, the
web browser on the information technology system of the data subject is automatically
prompted to download display of the corresponding Facebook component from Facebook
through the Facebook component. An overview of all the Facebook Plug-ins may be accessed
under https://developers.facebook.com/docs/plugins/. During the course of this technical
procedure, Facebook is made aware of what specific sub-site of our website was visited by the
data subject.
If the data subject is logged in at the same time on Facebook, Facebook detects with every
call-up to our website by the data subject—and for the entire duration of their stay on our
Internet site—which specific sub-site of our Internet page was visited by the data subject. This
information is collected through the Facebook component and associated with the respective
Facebook account of the data subject. If the data subject clicks on one of the Facebook buttons
integrated into our website, e.g. the “Like” button, or if the data subject submits a comment, then
Facebook matches this information with the personal Facebook user account of the data subject
and stores the personal data.
Facebook always receives, through the Facebook component, information about a visit to our
website by the data subject, whenever the data subject is logged in at the same time on
Facebook during the time of the call-up to our website. This occurs regardless of whether the
data subject clicks on the Facebook component or not. If such a transmission of information to
Facebook is not desirable for the data subject, then he or she may prevent this by logging off
from their Facebook account before a call-up to our website is made.
The data protection guideline published by Facebook, which is available at
https://facebook.com/about/privacy/, provides information about the collection, processing and
use of personal data by Facebook. In addition, it is explained there what setting options
Facebook offers to protect the privacy of the data subject. In addition, different configuration
options are made available to allow the elimination of data transmission to Facebook. These
applications may be used by the data subject to eliminate a data transmission to Facebook.
Data protection provisions about the application and use of Google Analytics
(with anonymization function)
Google Analytics places a cookie on the information technology system of the data subject. The
definition of cookies is explained above. With the setting of the cookie, Google is enabled to
analyze the use of our website. With each call-up to one of the individual pages of this Internet
site, which is operated by the controller and into which a Google Analytics component was
integrated, the Internet browser on the information technology system of the data subject will
automatically submit data through the Google Analytics component for the purpose of online
advertising and the settlement of commissions to Google. During the course of this technical
procedure, the enterprise Google gains knowledge of personal information, such as the IP
address of the data subject, which serves Google, inter alia, to understand the origin of visitors
and clicks, and subsequently create commission settlements.
The cookie is used to store personal information, such as the access time, the location from
which the access was made, and the frequency of visits of our website by the data subject. With
each visit to our Internet site, such personal data, including the IP address of the Internet
access used by the data subject, will be transmitted to Google in the United States of America.
These personal data are stored by Google in the United States of America. Google may pass
these personal data collected through the technical procedure to third parties.
The data subject may, as stated above, prevent the setting of cookies through our website at
any time by means of a corresponding adjustment of the web browser used and thus
permanently deny the setting of cookies. Such an adjustment to the Internet browser used
would also prevent Google Analytics from setting a cookie on the information technology system
of the data subject. In addition, cookies already in use by Google Analytics may be deleted at
any time via a web browser or other software programs.
In addition, the data subject has the possibility of objecting to a collection of data that are
generated by Google Analytics, which is related to the use of this website, as well as the
processing of this data by Google and the chance to preclude any such. For this purpose, the
data subject must download a browser add-on under the link
https://tools.google.com/dlpage/gaoptout and install it. This browser add-on tells Google
Analytics through a JavaScript, that any data and information about the visits of Internet pages
may not be transmitted to Google Analytics. The installation of the browser add-ons is
considered an objection by Google. If the information technology system of the data subject is
later deleted, formatted, or newly installed, then the data subject must reinstall the browser
add-ons to disable Google Analytics. If the browser add-on was uninstalled by the data subject
or any other person who is attributable to their sphere of competence, or is disabled, it is
possible to execute the reinstallation or reactivation of the browser add-ons.
Further information and the applicable data protection provisions of Google may be retrieved
under https://www.google.com/intl/en/policies/privacy/ and under
http://www.google.com/analytics/terms/us.html. Google Analytics is further explained under the
following Link https://www.google.com/analytics/.
Data protection provisions about the application and use of Instagram
On this website, the controller has integrated components of the service Instagram. Instagram is
a service that may be qualified as an audiovisual platform, which allows users to share photos
and videos, as well as disseminate such data in other social networks.
With each call-up to one of the individual pages of this Internet site, which is operated by the
controller and on which an Instagram component (Insta button) was integrated, the Internet
browser on the information technology system of the data subject is automatically prompted to
the download of a display of the corresponding Instagram component of Instagram. During the
course of this technical procedure, Instagram becomes aware of what specific sub-page of our
website was visited by the data subject.
If the data subject is logged in at the same time on Instagram, Instagram detects with every
call-up to our website by the data subject—and for the entire duration of their stay on our
Internet site—which specific sub-page of our Internet page was visited by the data subject. This
information is collected through the Instagram component and is associated with the respective
Instagram account of the data subject. If the data subject clicks on one of the Instagram buttons
integrated on our website, then Instagram matches this information with the personal Instagram
user account of the data subject and stores the personal data.
Instagram receives information via the Instagram component that the data subject has visited
our website provided that the data subject is logged in at Instagram at the time of the call to our
website. This occurs regardless of whether the person clicks on the Instagram button or not. If
such a transmission of information to Instagram is not desirable for the data subject, then he or
she can prevent this by logging off from their Instagram account before a call-up to our website
is made.
Data protection provisions about the application and use of YouTube
On this website, the controller has integrated components of YouTube. YouTube is an Internet
video portal that enables video publishers to set video clips and other users free of charge,
which also provides free viewing, review and commenting on them. YouTube allows you to
publish all kinds of videos, so you can access both full movies and TV broadcasts, as well as
music videos, trailers, and videos made by users via the Internet portal.
With each call-up to one of the individual pages of this Internet site, which is operated by the
controller and on which a YouTube component (YouTube video) was integrated, the Internet
browser on the information technology system of the data subject is automatically prompted to
download a display of the corresponding YouTube component. Further information about
YouTube may be obtained under https://www.youtube.com/yt/about/en/. During the course of
this technical procedure, YouTube and Google gain knowledge of what specific sub-page of our
website was visited by the data subject.
If the data subject is logged in on YouTube, YouTube recognizes with each call-up to a sub-page
that contains a YouTube video, which specific sub-page of our Internet site was visited by the
data subject. This information is collected by YouTube and Google and assigned to the
respective YouTube account of the data subject.
YouTube and Google will receive information through the YouTube component that the data
subject has visited our website, if the data subject at the time of the call to our website is logged
in on YouTube; this occurs regardless of whether the person clicks on a YouTube video or not. If
such a transmission of this information to YouTube and Google is not desirable for the data
subject, the delivery may be prevented if the data subject logs off from their own YouTube
account before a call-up to our website is made.
YouTube’s data protection provisions, available at
https://www.google.com/intl/en/policies/privacy/, provide information about the collection,
processing and use of personal data by YouTube and Google.
Payment Method: Data protection provisions about the use of Stripe as a payment
processor
On this website, the controller has integrated components of Stripe. Stripe is an online payment
service provider. Stripe is able to process virtual payments through credit cards. Stripe makes it
possible to trigger online payments to third parties or to receive payments.
The operating company of Stripe is Stripe, Inc. 185 Berry Street, Suite 550 San Francisco, CA
94107
When the data subject uses “Stripe” as the payment option in the online shop during the
ordering process, we automatically transmit the data of the data subject to Stripe. By selecting
this payment option, the data subject agrees to the transfer of personal data required for
payment processing.
The personal data transmitted to Stripe is usually first name, last name, address, email address,
IP address, telephone number, mobile phone number, or other data necessary for payment
processing. The processing of the purchase contract also requires such personal data, which
are in connection with the respective order.
The transmission of the data is aimed at payment processing and fraud prevention. The
controller will transfer personal data to Stripe, in particular, if a legitimate interest in the
transmission is given. The personal data exchanged between Stripe and the controller for the
processing of the data will be transmitted by Stripe to economic credit agencies. This
transmission is intended for identity and creditworthiness checks.
Stripe will, if necessary, pass on personal data to affiliates and service providers or
subcontractors to the extent that this is necessary to fulfill contractual obligations or for data to
be processed in the order.
The data subject has the possibility to revoke consent for the handling of personal data at any
time from Stripe. A revocation shall not have any effect on personal data which must be
processed, used or transmitted in accordance with (contractual) payment processing.
The applicable data protection provisions of Stripe may be retrieved under.
Order fulfillment
In order to fulfill a customer order, the following data will be processed and stored by ZIo Tours:
Full name
Email address
Phone number
IP address
Legal basis for the processing
Art. 6(1) lit. a GDPR serves as the legal basis for processing operations for which we obtain
consent for a specific processing purpose. If the processing of personal data is necessary for
the performance of a contract to which the data subject is party, as is the case, for example,
when processing operations are necessary for the supply of goods or to provide any other
service, the processing is based on Article 6(1) lit. b GDPR. The same applies to such
processing operations which are necessary for carrying out pre-contractual measures, for
example in the case of inquiries concerning our products or services. Is our company subject to
a legal obligation by which processing of personal data is required, such as for the fulfillment of
tax obligations, the processing is based on Art. 6(1) lit. c GDPR. In rare cases, the processing of
personal data may be necessary to protect the vital interests of the data subject or of another
natural person. This would be the case, for example, if a visitor were injured in our company and
his name, age, health insurance data or other vital information would have to be passed on to a
doctor, hospital or other third party. Then the processing would be based on Art. 6(1) lit. d
GDPR. Finally, processing operations could be based on Article 6(1) lit. f GDPR. This legal
basis is used for processing operations that are not covered by any of the abovementioned legal
grounds, if the processing is necessary for the purposes of the legitimate interests pursued by
our company or by a third party, except where such interests are overridden by the interests or
fundamental rights and freedoms of the data subject which require protection of personal data.
Such processing operations are particularly permissible because they have been specifically
mentioned by the European legislator. He considered that a legitimate interest could be
assumed if the data subject is a client of the controller (Recital 47 Sentence 2 GDPR).
The legitimate interests pursued by the controller or by a third party
Where the processing of personal data is based on Article 6(1) lit. f GDPR our legitimate interest
is to carry out our business in favor of the well-being of all our employees and the shareholders.
Period for which the personal data will be stored
The criteria used to determine the period of storage of personal data is the respective statutory
retention period. After expiration of that period, the corresponding data is routinely deleted, as
long as it is no longer necessary for the fulfillment of the contract or the initiation of a contract.
Provision of personal data as a statutory or contractual requirement; Requirement
necessary to enter into a contract; Obligation of the data subject to provide the
personal data; possible consequences of failure to provide such data
We clarify that the provision of personal data is partly required by law (e.g. tax regulations) or
can also result from contractual provisions (e.g. information on the contractual partner).
Sometimes it may be necessary to conclude a contract that the data subject provides us with
personal data, which must subsequently be processed by us. The data subject is, for example,
obliged to provide us with personal data when our company signs a contract with him or her.
The non-provision of the personal data would have the consequence that the contract with the
data subject could not be concluded. Before personal data is provided by the data subject, the
data subject must contact any employee. The employee clarifies to the data subject whether the
provision of the personal data is required by law or contract or is necessary for the conclusion of
the contract, whether there is an obligation to provide the personal data and the consequences
of non-provision of the personal data.
Existence of automated decision-making
As a responsible company, we do not use automatic decision-making or profiling.